Frequently Asked Questions For Chicago Painters

Yes, please email your color selections yet least 24 hours before your job starts to [email protected]

Yes, you can pick colors from anywhere. We have most company's color formulas and we can match those colors into the paint we use. Make sure you provide the Color Name, Color Number, and the brand name the color is from.

We only use Benjamin Moore or Sherwin Williams paints, we feel that these products offer the best quality and pricing. In buying cheap paint you run the risk of seriously bad results. Some include poor coverage in which one or two coats of paint won't do it and you'll need a third coat. Durability, cheaper paints won't hold up well to scuffs and stains and will have limited washability. Adhesion and bonding, you could run into peeling paints if the product is not up to par. Splatter, cheaper paints tend to be as thin as water so the roller will splat paint and a slight build up will cause drips and runs. So moral of the story- buy the paint we recommend, either on your own or through us, it's not worth the potential liability!

For typical jobs, paint is $26-$29 per gallon (including tax). We get the paint at a discounted price and we guarantee that the paint we provide you is below retail cost. If you can find the paint cheaper, let us know so we can get it cheaper too!

Please have all fragile, sentimental, expensive, or breakable items (vases, picture frames, artwork, bathroom utensils, toothbrushes, kitchen utensils, cutting knives, toasters, clothes, mirrors, lamps, jewelry, glasses, etc.) stored away prior to Chicago Painters Inc arrival. Also have everything off the walls. There is an additional charge for this additional labor not included in your proposal if Chicago Painters is left to do this work.

All additional work requested/performed must have the consent of the customer with a pre-determined price and signed authorization for the work. Furthermore, we are well aware that nothing upsets a customer more that additional hidden or "mystery" charges. Our over all goal is for you to be happy with the price and work so you tell your friends and family about us, so we are very detailed and thorough about additional charges and all additional work must be approved by the customer beforehand.

If you can do it, please do so. We will not take down the TV unless the customer is present. In most cases we can wrap it in plastic and tape it off using mini rollers to paint behind the TV.

NO. We will provide all TOOLS ( ladders, tarps, brushes, etc). The customer only pays for materials (tape, plastic, spackle, paint). All materials you are charged for are your property and we leave it on site for you.

If it is metered or paid garage parking this is at the customers expense. We will provide receipts for reimbursement. Please expect up to 2 vehicles.

You have 30 days to inform us and we will come back for one complimentary touch up session if needed. However, this does not apply for any damage after Chicago painters has completed the work.

We like to start in between 8-9AM, but we can start as early as 6:30-7:30AM. If you have a tight timeline in the morning to get to work, let us know so we can work around your schedule. After all we need you to make the bacon, so we can get paid!

We'll be onsite a minimum of 7 hours each day. In most cases, the painter's don't mind working a little later if you'll allow it, but we don't want to disrupt your evening routine so we try to go room by room so the majority of your house is still operating as normal.

Whatever room you want us to. Just make sure you have yet least 2 rooms prepared for us each day.